Jun 03, 2020. The MacBook Pro is a line of Macintosh portable computers introduced in January 2006, by Apple Inc. It is the higher-end model of the MacBook family, sitting above the consumer-focused MacBook Air, and is sold with 13- and 16-inch screens.
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Apple has determined that a limited number of 128GB and 256GB solid-state drives (SSD) used in 13-inch MacBook Pro (non Touch Bar) units have an issue that may result in data loss and failure of the drive. 13-inch MacBook Pro units with affected drives were sold between June 2017 and June 2018.
Apple or an Apple Authorized Service Provider (AASP) will service affected drives, free of charge. Apple recommends having your drive serviced as soon as possible.
Apple will also send an email to customers, who registered their device with Apple, to let them know about this program.
Apple Mac Pro 13 Inch 2020
First check to see which 13-inch MacBook Pro you have. Choose About This Mac from the Apple menu () in the upper-left corner of your screen. Confirm your model is 'MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports).' If you have that model, enter your computer's serial number below to see if it is eligible for this program.
This program does not affect 13-inch MacBook Pro with Touch Bar or older 13-inch MacBook Pro models.
Your 13-inch MacBook Pro will be examined prior to service to verify that it is eligible for this program and in working order.
Prior to service, it's important to do a full back up of your data because your drive will be erased as part of the service process.
- A technician will run a utility to update your drive firmware which will take approximately one hour or less.
- Your 13-inch MacBook Pro will be returned to you with macOS re-installed.
- After service, you will need to restore your data from a backup.
Apple Mac Pro 13 Inch Charger
Since your computer will not be able to access the internet until after you do a restore, we recommend that you have another device, such as your iPhone, to view the Apple support article about restoring your data from backup.
Download office 2007 for mac free. Note: Any files that were already corrupted prior to service, cannot be restored.
Apple Mac Pro 13 Inch Charger
Unknown devices connected to my router. Choose one of the options below to have your drive serviced.
- Find an Apple Authorized Service Provider.
- Make an appointment at an Apple Retail Store.
- Contact Apple Support to arrange mail-in service via the Apple Repair Center.
If your 13-inch MacBook Pro has any damage which impairs our ability to service the drive, that issue will need to be resolved prior to service. In some cases, there may be a cost associated with the repair.
This worldwide Apple program doesn't extend the standard warranty coverage of the 13-inch MacBook Pro.
If you believe your 13-inch MacBook Pro was affected by this issue, and you paid for service, you can contact Apple about a refund.
The program covers affected MacBook Pro models for 3 years after the first retail sale of the unit.
Apple Mac Pro 13 Inch
- Press the power button on your Mac. Every Mac has a power button, usually marked with a power symbol . Then check for signs of power such as these:
- Sounds, such as from a fan, hard disk, or other startup sound
- Lights, such as from a backlit keyboard, Caps Lock key, or sleep indicator light
- If your Mac has no signs of power, start by making sure that it's receiving power:
- Make sure that your power cable is undamaged and securely plugged into your Mac and a working electrical outlet. If you're not sure about the outlet, test it with a lamp or other device.
- If you're using a Mac notebook, make sure that it's using the correct power cable and adapter, and that it has been plugged in for about 5 minutes, which is long enough to provide a usable battery charge. Learn how to troubleshoot USB-C power adapters or MagSafe power adapters.
- If you're using an external display, make sure that it's turned on, securely connected to your Mac, and isn't experiencing any video or display issues.
- Then try these solutions, whether or not your Mac has signs of power:
- Press and hold the power button on your Mac for 10 seconds, then press it again.
- Reset the System Management Controller (SMC).
- Make sure that your display's brightness is turned up. Mac notebook computers have a Brightness Up key on the built-in keyboard.
- Unplug all accessories from your Mac, including printers, drives, USB hubs, and mobile devices. (You could have an issue with one or more of those devices or their cables.) Once more, press and hold the power button for 10 seconds, then press it again.
- If your Mac has signs of power but the screen remains blank, try the steps for when your Mac starts up to a blank screen.
Apple Macbook 13 Pro
If you still need help, please contact Apple Support.